Job vacancy Head of Operations

Head of Operations (South Africa)
FMCG - Retail - Johannesburg JOB DESCRIPTION

• Ensure all aspects of retail business operate smoothly, and adheres to HQ SOP & Local Policy
• Manage KPI and focus of improvement effort to meet target goals. Using KPI Data to analyse, develop and optimize strategies and process, increase efficiency, sales, quality of services, security and reduce losses.
• Ensure consistent and exceptional standards of customer service in all stores
• Act as one of the key domestic liaisons with all stakeholders including employees, shareholders, landlords, suppliers, service providers and other parties
• Work together with shareholders to obtain all necessary business licenses and meet outlet opening targets from year to year in Poland (indicatively up to 100 outlets over 3-4 years)
• Coordinate the efforts of other relevant departments, in order to achieve the agreed targets
• Implement the business plan and meet set milestone targets in terms of store opening, revenue and costs
• Manage costs in the most efficient manner, prepare budgets and minimize variance against forecasts.
• Prepare overall performance and sales reports in standard format for monthly committee meeting
• Report to the Director of investing company or such other person or committees as may be determined from time to time, in a timely manner on the affairs of the business

Evaluate competitors & local retail players

The Successful Applicant

Head of Operations (South Africa)
FMCG - Retail - Johannesburg KEY REQUIREMENTS

• Strong Retail Operations experience and good standard of numerical skills
• Experienced in managing a large size format, multi store system
• Must know how to navigate government bodies and compete with existing big retail players

What's on Offer

Permanent role

ContactMartin MeyerQuote job refJN-012024-6294176Phone number+27 11 303 8300

61,827 - 61,896 per year (ZAR)

11 Jul, 2024 (55 days left)