Data Centre

Data Centre
About the product
Business Connexion’s Data Centre Solutions provides nationwide support from highly trained staff to operate, manage and monitor the physical data centre environment, client batch and online schedules according to related processes and procedures.

Our highly effective data centre solutions deliver a variety of client services as requested or as contracted according to change control procedures and backup and archive schedules.

1. Define, document, review and implement escalation procedures, job schedules, operations logs and standard procedures for IT operations
2. Monitor software (Operating System) and hardware performance
3. Implement changes to processing on a one-time or recurring basis
4. Customer information confidentiality
5. First line problem determination with regard to operational incidents
6. Ongoing systems monitoring
- See more at: http://www.bcx.co.za/solutions_services/our_solutions_services/data_centre_services/
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