Review Worst experience ever!!!

The driver left me standing at a Total Garage in Pinetown where he was meant to pick me up, when I called their contact centre they said I got there late and they said i was lieing, worst experience ever, i took a pic of the bus when it got there because it looked so old and sent it to my family incase anything was to happen to me, to deny and say I was not there when I had taken a picture is disgusting even after I had told their head office, final straw was when they hung up on my while explaining on the phone