Review Bad Service

I was at the Fourways mall branch and lady who does contracts was very rude after waiting for long hours And After l went to her at 17:50 and told her l wanted check something quickly and l am coming she said to me she doesn't care what l do whether l stand there or go... When she is done with the customer she was assisting the shop is closing so she can't assist me after being there for 4 hours, what a waste of my time... I really did not like her attitude it stinks