Review Poor service delivery

On behalf of all passengers using Putco please allow me to complain about the terrible service we have been receiving since after the strike we fill our tags but no buses pitch especially to Kramerville, when it does rain we rain wet whether we on the bus or not I mean this is a service we are paying for it is not free transport, I can't be getting a warning while I was at the bus stop on time but no bus pitched please advise the resolution to this issue or rather stop operating because we can't continue like this.