Review Metal to metal - life at danger

I took my car for service where when i received it I had to fight for a week with them to say my car is making a grinding noise when i break so how can they return my car from service like that unacceptable. Few days later thanks to this i was in an accident.

Car was fixed and due to family emergency i had to drive from jhb to durban wherw i was referred to superquick on my way as this noise was getting worst.

At first they mentioned discs are worn out and when i said to them then why not change it as car is in motorplan and i havent drove it for a month and before that it was in for a service at bmw northcliff the whole story changed where they didnt help me.

I am now in durban and went to a reputable mechanic who wrote me a report and took pictures that discs are worn out bmw just keep changing break pads.

Unacceptable to put my life in danger and undermine my knowledge of cars as im a female.

Metal to metal is dangerous.

Still hoping that bmw will acknowledge this and as a loyal customer give me some better service

Disguted with how such a brand can treat loyal customers this way