It's a scam. Mark outsources everything so there is high risk of Damage, theft and lack of accountability when it comes to the recovery of your goods or belongings. I was left in a new town with Missing boxes, multiple pieces of broken furniture, they were 5 days late so I slept on the floor for a week until they arrived and last but not least, don't transport valuables with these people because they claim to have insurance but I've been left with expenses of up to R40 000 in damages. I've been ignored via Mail for over a month now and I've resorted to fixing the problems myself because they are simply scammer artists who come up with new additional costs due to poor quotes. They don't have a clue what they are doing. If there's anyone out there that needs assistance moving - DON'T USE STAROAR LOGISTICS